Refund policy
Made-to-Order
All made-to-order items are final sale and non-refundable. As these products are custom-created specifically for you, we cannot accept returns or exchanges. If you have any questions regarding sizing, please reach out to studio@bellawynne.com.
Defective or Damaged Items
If your item arrives defective or damaged, please contact us within 7 days of delivery. We will work with you to resolve the issue, which may include a replacement or repair. All shipping will be covered by the customer.
Order Cancellations
Orders for made-to-order items can only be canceled within 24 hours of purchase. After this period, production begins, and the order cannot be canceled.
If you have any questions or concerns about this policy, feel free to reach out to us.
Thank you for understanding and supporting our small business!